Tomas Williams
Browsing Category
Getting Started
3 posts
5 Secrets to a Successful SaaS Onboarding
We explore 5 secrets to a successful SaaS onboarding. From creating the first Aha! moment to constant iteration.
Should Customer Success Managers Have a Quota?
Whether Customer Success Managers should have quotas is a question many organizations struggle with. Let’s explore both sides of the argument.
What is Customer Success?
Take the first step to thrive in Customer Success with an in-depth understanding of what the role means for you and your organization.
